USEFUL INFORMATIONS


ARRIVAL AND DEPARTURE

ARRIVAL:

Your apartments are available from 3:00 pm on the arrival day.

 

DEPARTURE:
The apartments are available on the departure day until 11:00 am.

 

Our check out times are:

Monday to Sunday from 7:00 am

Early departure (before 07:00 am) we kindly ask you to check out the night before


To enable a smooth check-out, please inform us of your billing address on your arrival day. The tax authorities demand the exact address of your company on the invoice.

 

Luggages can be deposit at reception 


CHILDREN

BABY BEDS:

We will gladly provide you free of charge. Please inform us before arrival.


LEISURE ACTIVITIES

SPORTS:

Only few meters away from the Apartment Hotel Lindeneck is the sports parc "Johannesplatz". Here you have the opportunity to relax in the spa or to workout in the fitness area. More information or book online at:

 

http://www.sportparkjohannesplatz.de


FOOD & BEVERAGES

BREAKFASTBUFFET

Monday to Friday from 6:30 am to 10:00 am

Weekend and public holidays from 7:30 am to 11:00 am

 

HOTELBAR:

We serve continuously cold and warm drinks & snacks for you from 10:00 am to 10:00 pm.

In the summer, our cozy terrace invites you to linger. Please order at the reception.


COMMUNICATION

INTERNET:

All of our apartments are equipped with WiFi. Your internet access code, instructions for use and the fees are available at the front desk. 

We also offer in selected apartments Lan (cable internet). Please let us know with your reservation of your apartment, if you want an apartment with Lan access.

 

FAX SERVICE:

At the reception we do fax service chargeable. 

 

TELEPHONE CONVERSATION UNLESS HOUSE (surcharge):

Please choose from our telephone a "0" for an outside line. Then you can easily dail the telephone number you have.

Please ask the reception for telephone fare.

 

TELEPHONE CONVERSATION INSIDE THE HOTEL (free):

Inside the hotel please choose the "7" plus the apartment number, eg 7 +99 for the apartment 99.

From outside the hotel you are directly reachable under the number 0361 - 7395 and your room number, eg 0361-73 95 99 for the apartment 99.

To reach the front desk, please enter the "9"

 

POSTAL:

You can give us your postal at the reception and we will bring them to a letterbox. Stamps are also available there.


MOBILITY

PARKING:

Subject to availability in our car park. We kindly ask you to park your vehicle within the marked area. Parking in the second row is not allowed.

 

ELEVATOR:

In our hotel there is no elevator. For easy access we recommend our apartments on the ground floor. We will also help with your luggage. Please contact our reception team if you need any help.


SERVICE

RECEPTION:

Our team at reception is personally reachable from 7:00 am to 10:00 pm.

You can call us from 7:00 am - 10:00 pm under 0361-73 95 6.

 

In urgent cases please contact us from 10:00 pm to 07:00 am under 05823-477 90 24.


SECURITY

SAFE:

For the storage of valuables is our hotel safe available. If needed, please contact the reception.


GENERALLY

ALLERGY LAUNDERING:

Please let us know with your reservation or please contact trustfully to our employees. 

 

SMOKING:

We appreciate your understanding that our Apartment Hotel Lindeneck is a smoke-free zone.

Outside of the hotel in the yard there is a smoking area. 

 

UMBRELLA:

We have umbrellas to lend for you at the reception. 

 

PAYMENT:

Cash, debit card, Maestro, Amex, Visa and MasterCard.

Please note that the payment for the entire stay will be charged on arrival day.

If you have any further questions or requests, please do not hasitate to contact our reception team.